Breath Sample Errors
If your breath sample is successful, you will see your CO number and level on the sensor’s screen.
If there is a problem with your breath sample and the sensor cannot calculate your CO number or level, you’ll see an error message on the sensor’s screen.
There are 4 reasons you could have an unsuccessful breath sample:
1. Breath too short - try blowing into your sensor for longer when giving a sample
2. Breath too early - try waiting until after the third beep to start blowing into the sensor
3. Breath not detected - begin blowing into your sensor within 5 seconds of hearing the third beep
4. Inhaled through the sensor - do not hold sensor to mouth while inhaling
Repeat the steps to submit a breath sample.
An error message will be also displayed if the sensor detects an internal or external issue. If the problem persists, contact Customer Service.
- Temperature too high - try again in a cooler environment
- Temperature too low - try again in a warmer environment
- Sensor signals not stable - let the sensor air out for 10-20 seconds and try again
- Invalid state - wait a few minutes, then try again
- System failure - contact Customer Service
- Bad sensor data - try again or contact Customer Service